AIVatar Privacy Policy

1. Privacy Policy

Your privacy is important to us. It is Void Bullet Pte. Ltd.'s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including via our app, AIVatar, and its associated services.


Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use an app or online service.


In the event our app contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our app.


This policy is effective as of 1 December 2022.


Last updated: 1 December 2022

Basically,

We value your privacy, protect your information and follow the law when it comes to how we collect and use it. We also want you to be aware that some other websites and apps may have different rules about how they protect your information.

2. Information we Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information. “Voluntarily provided” information refers to any information you knowingly and actively provide us when using our app and its associated services. “Automatically collected” information refers to any information automatically sent by your device in the course of accessing our app and its associated services.


Log data

When you access our servers via our app, we may automatically log the standard data provided by your device. It may include your device's Internet Protocol (IP) address, your device type and version, your activity within the app, time and date, and other details about your usage.


Additionally, when you encounter certain errors while using the app, we automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.


Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.


Device Data

Our app may access and collect data via your device's in-built tools, such as:

  • Notifications
  • Background data refresh

When you install the app or use your device’s tools within the app, we request permission to access this information. The specific data we collect can depend on the individual settings of your device and the permissions you grant when you install and use the app.


Personal information

We may ask for personal information, such as your:

  • Name
  • Email
  • iCloud User Identifier
  • Payment information
  • Photos

Business data

Business data refers to data that accumulates over the normal course of operation on our platform. This may include transaction records, stored files, user profiles, analytics data and other metrics, as well as other types of information, created or generated, as users interact with our services.

Basically,

We collect information about how you use our app in order to provide a better service. This includes information about what you do in the app,how you use the app's features and the personal information you give us. This data helps us provide better services and products.

3. Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Basically,

We use your information so that we can give you the services you ask for. We will never share it with anyone else.

4. Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Register for an account
  • Sign up to receive updates from us via email or social media channels
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or on any similar technologies
  • When you mention us on social media

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

  • to provide you with our app and platform's core features and services
  • to contact and communicate with you
  • to enable you to access and use our app, associated platforms, and associated social media channels

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, If you consent to us accessing your social media profiles, we may combine information sourced from those profiles with information received from you directly to provide you with an enhanced experience of our app and services.

Basically,

We collect personal information from you when you use our website, like registering for an account, signing up for updates, using a device to access our content, or contacting us.
We use this information to provide you with our services and features and to communicate with you. We may also combine information from other trusted sources with yours to give you an improved experience.

5. Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.


Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.


You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.

Basically,

We do our best to keep your personal information safe and protect it from being lost, stolen, or seen by people who aren't allowed to. But also remember that there's no bulletproof way of keeping any information 100% safe.

6. How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have uploaded photos as part of using the app, we retain them until the AI model is generated, after which they are permanently deleted. If your personal information is no longer required for the purpose of providing relevant functionality, we will delete it or make it anonymous by removing all details that identify you.


However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Basically,

We keep your personal information only for as long as we need it. We delete your information or make it anonymous when we don't need it anymore. Sometimes we need to keep your information for legal, accounting, or other reasons.

7. Face Data

We collect face photographs when using the app. We use this data to train the AI model according to your likeness. We do not extrapolate any other information from the facial data and do not store it.


We permanently delete the uploaded photos as soon as the AI model is generated.


Neither your photos, nor any relevant data are shared with third parties. Trained AI model is stored securely for as long as you have an account with us. If you choose to delete your account, the AI model is permanently deleted along with any existing user data, such as email, user identifier, etc.

Basically,

We use pictures of your face to make an AI that creates artworks that look like you. We don't save the pictures or share them with anyone else. We delete them as soon as AI as ready. When you stop using the app, we get rid of everything, even the AI.

8. Children's Privacy

We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.

Basically,

Kids aren't allowed to use the AIVatar and we don't knowingly collect any information about them.

9. Disclosure of Personal Information to Third Parties

We may disclose personal information to:


  • a parent, subsidiary, or affiliate of our company
  • third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators
  • our employees, contractors, and/or related entities
  • our existing or potential agents or business partners
  • credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
  • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
  • third parties to collect and process data
  • an entity that buys, or to which we transfer all or substantially all of our assets and business

Third parties we currently use include:


  • Google Analytics
  • Google Analytics
  • Microsoft
  • ConvertKit
  • Google Adsense
  • Apple Search Ads
  • Stripe
  • Apple

Basically,

We may give personal information to different companies to help us provide services, like payment processing, or analytics services.

10. International Transfers of Personal Information

The personal information we collect is stored and/or processed in United States, and Singapore, or where we or our partners, affiliates, and third-party providers maintain facilities.


The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Basically,

We collect user information from all around the world. We store and process your personal information in the United States and other countries. We make sure that your information is protected and secure in those places.

11. Your Rights and Controlling Your Personal Information

Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.


Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.


Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.


Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.


Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.


Notification of data breaches: We will comply laws applicable to us in respect of any data breach.


Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.


Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

Basically,

You have the right to control your personal information. This means you can decide whether to give us your personal information, and you can ask us to limit how we use it or to delete it.
You can also ask us to give you a copy of your information and to transfer it to another company. If you think the personal information we have about you is wrong, you can ask us to correct it or request that we delete it. If you feel that your personal information has been misused, you can contact us.

12. Use of Cookies

Our privacy policy covers the use of cookies between your device and our servers. A cookie is a small piece of data that an app may store on your device, typically containing a unique identifier that allows the app servers to recognise your device when you use the app; information about your account, session and/or device; additional data that serves the purpose of the cookie, and any self-maintenance information about the cookie itself.


We use cookies to give your device access to core features of our app, to track app usage and performance on your device, to tailor your experience of our app based on your preferences, and to serve advertising to your device. Any communication of cookie data between your device and our servers occurs within a secure environment.


Please refer to our Cookie Policy for more information.

Basically,

We use cookies to help us remember who you are so our app can work better for you. We also use them to give you special features, track how our app works, and show you ads. All of this happens in a safe way.

13. Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Basically,

If another company buys our company or our product, they will have your personal information.

14. Limits of Our Policy

Our app may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Basically,

We might link to websites that are not made by us. We don't know what is on those websites and we can't be responsible for what they do.

15. Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here and on our website.


If the changes are significant, or if required by applicable law, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the updated or changed policy.


If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Basically,

We may change our privacy policy to make sure it is up to date. If this happens, we will tell everyone about it and let you know what the changes are. We may also ask you to agree to it again if the law requires it.